Information Security Policy

1. Purpose of Information Collection

We always clearly inform customers of the specific purpose when collecting personal or corporate information on this website. All information must be provided voluntarily by customers.

The website adec.vn is committed to ensuring the absolute confidentiality of customers' personal information. The collection and use of information are strictly for the purposes of improving customer support, transaction processing, and customer care.

- Providing customer support during service utilization.

- Contacting clients to resolve any arising issues."

- Delivering promotional updates and new service information (subject to customer consent).

2. Scope of Information Collection

Personal information such as: Full name, email, phone number, and address (if placing orders or making contact).

The term "Personal/Corporate Information" in this Policy refers to information that identifies or is capable of identifying a customer's individual identity. The types of personal information we process (which may vary by jurisdiction based on applicable laws) include:

• Company name, shop name, business entity, transaction address, and tax code.

• Full name, ID/Citizen ID card number, and contact address.

• Email, mobile phone number, and landline number.

3. Data Retention Period

• Collected personal and corporate information will only be used internally by An Duong Company. This data may be shared with our agents and service providers to deliver the best possible services to our customers.

• When necessary, we may utilize this information to contact customers directly via various methods, including sending open letters, purchase orders, thank-you letters, and updates on promotions or new services.

• Our company will make every effort to ensure that all employees, officers, agents, consultants, or third parties involved in the collection and processing of customer information are fully aware of and understand this Privacy Policy.

4. Data Retention Period

Our company will store the personal and corporate information provided by customers on our internal systems during the service provision process, until the collection purpose is fulfilled, or upon the customer's request for data deletion.

5. Address of the Information Collection and Management Entity

Company Name: ADEC ENGINEERING COMPANY LIMITED

Address: 26 Tran Quang Qua Street, Phu Thanh Ward, Tan Phu District, Ho Chi Minh City, Vietnam.

Customer Service Hotline: 0938 298 299 (Call)

Email: ade@adec.vn

6. Methods and Tools for Users to Access and Edit Personal Data

Customers who wish to edit their personal information may contact our Customer Service Hotline at 0938 298 299 (Call), or log into their personal account to update the data directly.

7. Commitment to Customer Personal and Corporate Information Confidentiality

• The company is not permitted to share your information with any other individual or corporate entity, except for our agents and suppliers involved in providing services to the customer.

• In certain exceptional cases, the company may be required to disclose personal information, such as when there are grounds to believe that disclosure is necessary to prevent threats to life and health, or for law enforcement purposes.

• Our company is committed to complying with Vietnamese laws on Privacy and National Privacy Principles..

Our company emphasizes that we deeply care about our customers' rights regarding the protection of personal and corporate information. In case customers have any suggestions or inquiries related to our privacy policy, please contact us at:

Company Information: ADEC ENGINEERING COMPANY LIMITED

Office Address: 26 Tran Quang Qua Street, Phu Thanh Ward, Tan Phu District, Ho Chi Minh City, Vietnam.

Assembly Workshop: 951/4B Huong Lo 2 Street, Binh Tri Dong Ward, Binh Tan District, Ho Chi Minh City, Vietnam.